Can we develop a product for you?
We often modify our designs based on custom requests for specific customer applications, most likely we’ll be able to do the same for you. Please get in touch.
Why is your postage expensive?
We’re based in the UK and use DHL for shipping because they’re fast and responsive. Unfortunately that does mean our shipping costs to are between $25 to $35, but it means you will receive the product in good standing, in good time.
How long until my package will arrive?
For mainland US and Europe, it’s usually 1 day for us to dispatch the order and 2-4 days for your order to arrive, for a total of 3-5 days.
For anywhere else, it’s usually a total of 4-6 days.
I have some suggestions
Great! We love feedback, please get in touch!
Why are emails from us from a kapek.org domain?
Kapek Ltd is the official name of the company that BotBlox trades under, so emails you get from us will be from the Kapek.org domain. This is because when we started selling boards, we did so under the Kapek Ltd brand. It was only later that we decided BotBlox was a better brand, however we never changed our official company name.
That means that when you purchase from BotBlox, you’re actually purchasing from Kapek Ltd, a VAT registered company in the UK with registration number 11637961.
Why are your products out of stock?
We have a pipeline of boards always in manufacture. This avoids us needing to hold large stocks, however it occasionally means we’re out of stock for a month or so, on popular boards. Chip shortages in 2021 do not help, but we have reliable suppliers who help us mitigate this.
If you’re worried about stock levels, please get in touch.